Refund Policy

Refund Policy Form — FiduciaUSA

At Fiduciausa, each timepiece is crafted with care and undergoes a quality check before shipment. Due to the limited nature of our stock, all sales are final and non-refundable once an order is placed.

However, if you believe your watch is not functioning properly upon arrival, we offer a conditional refund policy outlined below:

Refund Eligibility Criteria:

1. The watch must be returned to us for inspection.
2. Our team will verify if the watch is indeed defective or not functioning as intended.
3. Only if a defect is confirmed, a full refund will be issued. If your watch was reviewed and the issue stated was not applicable, Watch will be sent back.

Please Note:

• Cosmetic concerns, change of mind, or buyer’s remorse do not qualify for refunds.
• We do not accept returns or exchanges for limited stock reasons and to preserve product integrity.
• Any item returned without prior contact and confirmation will not be eligible for a refund.

To begin a return for inspection, please contact us at fiduciawatches@gmail.com within no more than 3 days MAXIMUM of receiving your order with:

• Your full name and order number
• Description of the issue
• Clear photos or video of the problem (if applicable)

By placing an order with us, you acknowledge and agree to the terms above.